In which the team puts aside personal pain and frustration to do something nice for someone we don’t like. Here’s what we learned…
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Keep your mission first, your team second, and yourself a distant third . . . and remember to stay humble.
In which I get a surprising introduction to the giving hearts and spirits of the people in the service industry, specifically the restaurant business.
In which we discuss the relative merits of doing something positive in a way that’s not exactly “right”. Is this good or bad?
Identify someone who’s “doing it right” in any area of their life, and find a way to let them know that you notice and appreciate it (even if what they’re doing doesn’t immediately affect you).
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